Customer Service Representative
Property and Casualty
Juan serves as a responsive and diligent point of contact for clients under his portfolio and is responsible for general administrative duties such as the issuance of certificates of insurance, change requests, review of policies and preparation and billing of premium.
Our clients are our partners. Being proactive in supporting our partners is an attribute I bring from having worked at previous fortune 500 companies. High Ground Insurance Services is my home away from home and I enjoy the strongly supportive environment.
I began my career in the insurance industry with a large national brokerage firm that taught me the fundamentals of the business. My goal is to understand and champion Customer Service day to day including auditing, reconciling and providing best in class service and support to High Ground clients. With a professional accounting background before joining the insurance industry I find that I can often utilize that skillset and large national brokerage experience to be proactive in handling client’s needs.
I reside in Rancho Palos Verdes. I enjoy spending time with my children and exercising to include running and a competitive “pick up game” of basketball.