Customer Service Representative
Property and Casualty – Trade Credit Insurance
Born and raised in the South Bay region of Los Angeles, Shannon joined United Agencies/ High Ground Insurance Services in February of 2018 as a Customer Service Representative focused on Manufacturing, Construction, Transportation, and Trade Credit Insurance.
Shannon graduated from Ca State University Fullerton with a Bachelor of Science Degree in Radio, Television and Film in 2015. While completing her education she worked in customer service for both a law firm and an architectural firm. After graduation she worked for a company producing a television show until it was not renewed for the following season and decided to enter the insurance industry.
Shannon’s first insurance position was with a local agency specializing in small commercial accounts where she learned the basics of managing customer service needs and succeeded in earning her insurance license in August of 2017.
Shannon has become a dedicated member of the High Ground Insurance Services/ United Agencies team and is currently pursuing professional development designations. She resides in Redondo Beach and is looking forward to her upcoming wedding.